プライバシーポリシー
This Privacy Policy describes how Ánphora (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase on www.labsmoratiel.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" mean you as a user of the Services, whether you are a customer, website visitor, or other individual whose information we have collected in accordance with this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access any of the Services.
Changes to this Privacy Policy We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information To provide the Services, we collect and have collected in the last 12 months personal information about you from various sources, as detailed below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we mean information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You The information you provide directly through our Services may include:
- Basic contact details including your name, address, phone number, email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
- Account information including your username, password, security questions.
- Purchase information including items you view, add to cart, or include in your wish list.
- Customer support information including the information you choose to include in communications with us, such as when you send a message through the Services.
Some features of the Services may require you to directly provide certain information about yourself. You may choose not to provide this information, but doing so could prevent you from using or accessing these features.
Information We Collect Through Cookies We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, details about your network connection, your IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties Finally, we may obtain information about you from third parties, including vendors and services that may collect information on our behalf, such as:
- Companies that support our Site and Services, like Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment and fulfill your orders, providing you with the products or services you requested to fulfill our contract with you.
- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies like pixels, web beacons, software development kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of the information provided by third parties and are not liable for their policies or practices. For more information, see the section below, Third-Party Websites and Links.
How We Use Your Personal Information Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including processing your payments, fulfilling your orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise managing your account, arranging for shipping, facilitating any returns and exchanges, and enabling you to post reviews.
Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or postal mail, and showing you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
Communicating with You. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, provide effective services to you, and maintain our business relationship with you.
Cookies Like many websites, we use Cookies on our Site. For specific information about the Cookies we use related to the operation of our store with Shopify, see "https://www.shopify.com/legal/cookies". We use Cookies to enhance and improve our Site and Services (including remembering your actions and preferences), to perform analytics, and to better understand user interaction with the Services (in our legitimate interest of managing, improving, and optimizing the Services). We may also allow third parties and service providers to use Cookies on our Site to better tailor the services, products, and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to configure your browser to delete or reject Cookies through your browser controls. Please note that deleting or blocking Cookies may negatively impact your user experience and may cause some of the Services, including certain general features and functionalities, to work incorrectly or become unavailable. Additionally, blocking Cookies may not prevent how we share information with third parties like our advertising partners.
How We Disclose Personal Information In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. These circumstances may include:
- With vendors or other third parties that perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
- With business and marketing partners, including Shopify, to provide services and targeted advertising to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you direct us, request us, or otherwise consent to our disclosure of certain information to third parties, such as to send you products or through your use of social media widgets or login integrations, with your consent.
- With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
- In connection with a business transaction, such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
In the past 12 months, we have disclosed the following categories of personal information and sensitive personal information (indicated by *) about users for the purposes set out above in "How We Collect and Use Your Personal Information" and "How We Disclose Personal Information":
| Category | Categories of Recipients |
|---|---|
| Identifiers like basic contact details and certain order and account information | Vendors and third parties performing services on our behalf (e.g., internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers) |
| Commercial information like order information, purchase information, and customer support information | Business and marketing partners |
| Internet or other similar network activity, like Usage Data | Affiliates |
We do not use or disclose sensitive personal information to infer characteristics about you.
We have "sold" and "shared" (as those terms are defined under applicable law) personal information in the past 12 months for the purpose of conducting advertising and marketing activities, as follows:
| Category of Personal Information | Categories of Recipients |
|---|---|
| Identifiers like basic contact details and certain order and account information | Business and marketing partners |
| Commercial information like records of products or services purchased and purchase information | Business and marketing partners |
| Internet or other similar network activity, like Usage Data | Business and marketing partners |
User-Generated Content The service may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Services, this content will be public and accessible to anyone.
We do not control who will have access to the information you choose to make available to others, and we cannot guarantee that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you make publicly available, nor for the accuracy, use, or misuse of any information you disclose or receive from third parties.
Third-Party Websites and Links Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites.
Social Features The Services may include social media or other third-party plug-ins and widgets (e.g., a "like" button), which may provide information to their associated social networks or third parties about your interactions with our webpages you visit, even if you do not click on or otherwise interact with the plug-in or widget.
Children’s Privacy Our Services are not intended for individuals under the age of 16. We do not knowingly collect or solicit personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will promptly delete that information. If you believe that a child under 16 may have provided us with personal information, please contact us.
Retention of Personal Information We will keep your personal information only for as long as is reasonably necessary for the purposes described in this Privacy Policy, while we have a legitimate business need to do so in connection with your account, or as required by law (e.g., for tax, legal, accounting, or other purposes), whichever is longer.
When your personal information is no longer required, we will delete it or, where that is not possible, we will anonymize your personal information in accordance with applicable laws and regulations.
Your Privacy Rights Depending on your jurisdiction of residence, you may have certain rights with respect to your personal information. If you would like to request to access, correct, update, or delete your personal information, object to or opt out of certain data processing, restrict the processing of your personal information, or if you would like to request to receive a copy of your personal information for purposes of transmitting it to another company, please contact us as specified in the "Contact Us" section below.
We will consider and respond to your request in accordance with applicable laws. Please note that certain personal information may be exempt from such requests. If you are a resident of California, please see the "Additional Information for California Residents" section below for more information about the rights you have under California law.
Additional Information for California Residents If you are a California resident, you have specific privacy rights governed by the California Consumer Privacy Act ("CCPA") and the California Privacy Rights Act ("CPRA"). This section describes those rights and how you can exercise them.
Right to Know. You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.
Right to Delete. You have the right to request that we delete personal information that we collected from you and retained, subject to certain exceptions.
Right to Opt Out of Sales or Sharing of Personal Information. You have the right to opt out of the sale or sharing of your personal information.
Right to Correct. You have the right to request that we correct any inaccurate personal information we maintain about you.
Right of Non-Discrimination. You have the right not to receive discriminatory treatment for exercising your CCPA rights.
To exercise your California privacy rights, please contact us using the details provided below. We may need to verify your identity before processing your request.
If you have any questions about our privacy practices or about this Privacy Policy, or if you wish to exercise any of the rights available to you, please call 697201832 or email us at hi@moratiellabs.com or contact us in Spain.